How does the Instart service react when we receive a reset session command?

For GET requests, the proxy server drops the existing connection and will automatically re-establish another connection for any GET requests in progress over that connection.

For POST requests, the proxy server drops the existing connection and will automatically re-establish another connection if there were any GET requests.

In both cases, at best there will be a performance degradation for other existing user transactions over that same connection. At worst, there could be errors for legitimate users that are attempting a POST at the time.

For these reasons we do not recommend this action be taken unless absolutely necessary.

Please contact Support if you have any questions regarding this issue.